Dock Clerk

Responsibilities

• Ensure all facility safety rules and regulations are followed and all violations are reported immediately
• Promote good housekeeping of the facility and adherence to the 5s program
• Assist in driving the facility Safety audits, Zone walks and Quality audit programs
• Perform all technical job duties which include releasing/providing daily work to the shipping associates to complete orders efficiently in the EWM system.
• Run reports to maintain all orders current for the distribution center to meet KPI metrics
• Ensure compliance of handling special identified customer processing requests
• Liaison with Transportation and Customer Service advising them of requested information or errors.
• Schedule outbound trailers to include all routing for all customer needs domestic and international
• Track and ensure completion of all orders once they come to the shipping area
• Partner with Coordinators to address all piles in the shipping area in a timely manner
• Update all tracking logs, boards, audits, emails, and checklists daily
• Assist in the accurate processing of all paperwork (including BOLs) for US and International customer orders
• Take action on processing incomplete orders
• Ensure proper flow of the shipping department, this includes the small parcel area, non con area, LTL lines, sortation loop, and packing area
• Assist department Coordinators toward analyzing and detecting problems and work toward their ultimate solution
• Assist on the following when needed- ASN process, wrapping and loading of pallets, flexible hours to cover if required.  
• Perform all other duties as assigned

Qualifications

• High School Graduate or General Education Degree (GED) and one to two years related warehouse experience
• Excellent written and verbal communication skills and ability to deal with all levels of staff, customers, suppliers, and operations
• Ability to prioritize and achieve objectives in a fast-paced environment.
• High degree of credibility
• Demonstrated success handling multiple priorities and multi-tasking
• Proficient in Microsoft Office programs (Outlook, Word, Excel)
• Ability to influence others to perform their jobs effectively and to be responsible for making decisions
• Ability to use thinking and reasoning to problem solve
• Ability to utilize the available time to organize and complete work within given deadlines