Director, Product Management

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites is seeking an experienced and highly motivated Director of Product Management to join our dynamic team and focus on our Intelligent Control Tower solution. In this critical role, you will be instrumental in shaping the future of real-time visibility across the entire supply chain ecosystem, from order inception to final delivery and inventory optimization.

You will work closely with our existing customers and new prospects to understand evolving needs in order tracking, inventory management, and real-time supply chain orchestration. You'll drive enhancements to our current offerings and spearhead the development and launch of innovative new features, product SKUs, and AI-powered capabilities that leverage the latest in artificial intelligence technologies.

This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective, with strong expertise in order management systems, inventory optimization, and warehouse management. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with AI product development tools and methodologies. 

What you’ll be doing:

Product Strategy & AI Innovation

• Define and articulate the product vision, strategy, and roadmap for Order and Inventory Visibility solutions, incorporating AI-driven predictive analytics and intelligent automation
• Identify opportunities to leverage machine learning, predictive modeling, and AI technologies to enhance order visibility, inventory optimization, and demand forecasting capabilities
• Drive innovation in real-time inventory tracking, demand sensing, and automated replenishment using cutting-edge AI algorithms

Customer Engagement & Market Intelligence

• Actively engage with existing customers to gather feedback on order visibility pain points, inventory management challenges, and emerging needs in supply chain orchestration
• Conduct deep-dive customer interviews to understand complex multi-echelon inventory requirements and order fulfillment workflows
• Partner with customer success teams to identify expansion opportunities within existing accounts through enhanced visibility solutions

New Product SKU Development & Launch

• Lead the end-to-end development and launch of new AI-powered product SKUs, including:
• Predictive Order Twin solution 
• Intelligent Inventory visibility and recommendations 
• Advanced Analytics Suite with AI-powered insights and recommendations
• Develop comprehensive go-to-market strategies, competitive positioning, pricing models, and internal enablement programs for new SKU launches
• Create detailed product documentation, training materials, and sales enablement content for new AI-enhanced offerings

Cross-Functional Collaboration & Execution

• Partner with engineering, data science, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption
• Collaborate with solution architects to design scalable, AI-enabled integrations with customer ERP, WMS, and OMS systems
• Work with marketing teams to develop thought leadership content showcasing AI innovations in supply chain visibility

About the team:

The Intelligent Control Tower product team is a high-impact, collaborative group that thrives on solving some of the most complex problems in global supply chains. We’re deeply customer-obsessed, data-driven, and unafraid to challenge assumptions—while creating a safe, empowering environment where diverse perspectives are encouraged and decisions are owned end-to-end. You’ll work with sharp, humble partners across engineering, data science, and go-to-market teams who balance rigor with curiosity and genuinely enjoy building together.

Who you are:

Required:

• 8+ years of product management experience with a strong focus on B2B SaaS products, preferably in supply chain, logistics, or AI/ML domains
• Proven domain expertise in supply chain and logistics, specifically in planning, order management, inventory optimization, or warehouse operations
• AI/ML Product Experience: Demonstrated experience developing AI-powered products, with understanding of machine learning model development, deployment, and monitoring
• Excellent Communication: Outstanding communication, presentation, and interpersonal skills with the ability to explain complex AI concepts to diverse technical and business audiences
• Geographic Availability: Based in the US or India, but with availability to collaborate effectively during US time zones (8 am-4 pm CT), and work with global teams

Preferred:

• Enterprise Systems Experience: Hands-on experience with planning systems (ERP, APS, S&OP), order management systems (OMS), warehouse management systems (WMS), and order orchestration platforms
• Undergrad in a quantitative discipline (Mathematics, Statistics or similar).  MBA desirable but not required.
• Experience working in a fast-paced environment - candidates from top-tier consulting firms are encouraged to apply.

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Who we are:

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. 

If you are a California resident, here is our California Applicant Privacy Notice.

If you are a European Union resident, here is our EU Applicant Privacy Notice.

(Include the relevant privacy notice)

Benefits offered in the US :

• Medical, Dental & Vision benefits start on first day of employment
• Health Savings Account employer contribution
• Medical and Dependent Care FSA
• Supplemental insurance for Accident and Critical Illness expense reimbursement
• Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health 
• 401k Retirement savings employer match
• Bonus and incentive compensation as well as employee stock option program
• Employer paid life insurance and short term disability insurance
• 20 PTO days, 5 recharge days, 2 volunteer days 
• Up to 16 weeks of parental leave for birthing parents, fully paid
• Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
• Technology reimbursement
• Commuter benefits for in office employees (Chicago)
• Annual Wellness Stipend 
• Ongoing learning & development opportunities 

FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.