Payments & PSP Product Manager

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Payments & PSP Product Manager to join our team - a certified Great Place to Work®.

The Payments & PSP Product Manager is responsible for overseeing the development, implementation, and management of payment solutions within a high-paced retail Trading & FX Brokerage. This role involves defining product vision, strategy, and roadmap, conducting market research, collaborating with cross-functional teams, and ensuring compliance with financial regulations. Ultimately, the Payments Product Manager aims to create seamless and efficient payment experiences for customers while driving revenue growth and market leadership.

Reporting to: Head of Operations

Responsibilities:

• Work collaboratively with business stakeholders to define and articulate the vision, strategy, outcomes and roadmap for payment products, aligning them with overall business objectives
• Conduct thorough market research, competitor analysis, and user research to identify opportunities, trends, and customer needs.
• Oversee the entire product development lifecycle, from ideation and planning to launch and iteration
• Work closely with engineering, design, marketing, compliance, and operations teams to ensure seamless product development, execution, launch and optimisation
• Possess a strong understanding of global payment systems, including payment processing, money movement, and regulatory requirements
• Ensure that all payment products and processes comply with relevant financial regulations and industry standards
• Capture, measure and report on Outcomes (OKRs), and track Key Performance Indicators (KPIs) related to payment processing, customer satisfaction, and revenue generation
• Manage relationships with internal and external stakeholders, including banks, payment service providers (PSPs), and other partners
• Identify and resolve issues related to payment processing, customer experience, and product performance
• Supporting various payment methods, including bank transfers, credit/debit cards, e-wallets, and potentially cryptocurrencies
• Help with identifying and mitigating risks associated with currency fluctuations, payment fraud, and other potential issues
• Ensuring a smooth and secure payment experiences which will delight customers

Candidate Profile:

• Proven experience in Product Management, specifically within driving strong (and evidencable) business outcomes across Payments in the Trading, FinTech industry or similar industry
• Strong understanding of payment systems, including global payment networks, scheme integrations, and payment market infrastructure
• Excellent communication, interpersonal, and stakeholder management skills
• Ability to conduct market research, analyse data, and translate insights into product requirements
• Experience working with cross-functional teams and managing complex projects
• Familiarity with regulatory requirements related to payments. Experience in Payments within a Brokerage strongly preferred but not essential
• Educated to at least degree level in a related field

Soft Skills:

• Customer-focused mindset with attention to user experience
• Strategic thinker with the ability to execute tactically
• Strong organizational and prioritization skills
• Adaptability and resilience in a dynamic, high-paced environment

Our Offer:

• A certified Great Place to Work®  reflecting our commitment to a positive culture, employee well-being, and support
• Welcoming, young and multicultural team with approachable leadership
• Ability to contribute to dynamic business at a growth phase
• High level of autonomy, support of ideas and putting your expertise into the best practices for the company
• Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
• Competitive remuneration, regular salary reviews and performance-based incentive schemes
• Vibrant company life: from team activities to global celebrations
• New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
• Free access to multiple sports and wellness facilities across the country
• Free company-provided parking
• Medical insurance and pension fund after probation period
• A gift and a day off on your Birthday
• Visa and work permit support if required 

Journey to FP Markets:

• Interview with People Function member (30–45 min) – culture fit and motivation
• Interview with Head of Operations (1 hour) – domain expertise and business alignment
• Product case study (3 days) – develop and present a solution to a real-world payments challenge
• Final interview with COO (45 min) – strategic thinking and collaboration

Join us and help build resilient and scalable infrastructure powering global trading solutions!