Assistant Manager

COMMERCIAL EXPERTISE

• Take full accountability for the commercial performance and overall success of the store.
• Drive sales and operational performance through effective commercial decision-making.
• Develop and execute strategic plans to achieve departmental goals and business objectives.
• Analyse sales data and key performance indicators to identify opportunities and improve KPIs.

TEAM LEADERSHIP & MANAGEMENT

• Lead, motivate, and inspire a team of Retail Supervisors through clear direction, coaching, and mentorship.
• Partner closely with the Store Manager, acting on feedback and delivering against agreed targets and deadlines.
• Identify high-potential talent within the team and support structured development and progression plans.
• Build and maintain strong relationships with both internal teams and external stakeholders.

OPERATIONAL EFFICIENCIES

• Oversee daily store operations, ensuring efficiency, quality, and full compliance with company policies and procedures.
• Utilise business communication tools to manage task completion and ensure teams fully understand key responsibilities.
• Maintain effective wage control on a weekly basis, addressing and resolving issues promptly.
• Manage stock movement, conduct accurate store audits, and uphold visual merchandising standards in line with company guidelines.