Job Overview
- Be familiar with the departmental systems/processes and their implementation;
- Review onboarding documentation to ensure that they are complete;
- Carry out customer screening for both new and existing clients;
- Review both incoming and outgoing payments to assess rationale;
- Monitor client transactions and ensure they are inline with the Monitoring Policy;
- Detect any unusual / suspicious activity and follow the correct procedure in reporting when required;
- Assess payment rationale and patterns
- Analyze / investigate any flagged payments and take appropriate action;
- Respond to queries in a prompt and efficient manner
- Monitor the departmental queues for alerts on a regular basis throughout the working day; ensuring management are aware of outstanding alerts at end of day;
- Review and assess corporate clients’ AML and fraud risk;
- Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made;
- Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process;
- Investigate and analyze complaints raised;
- Liaise with internal stakeholders as necessary on any matters countered during such investigations.
Ready to Apply?
Take the next step in your career journey
Stand out with a professional resume tailored for this role
