Air Freight Customer Service Internship

Position : Airfreight Customer Service Internship

Location: KLIA Cargo Village, Kuala Lumpur International Airport, 64000 KLIA, Sepang

Are you a motivated student or recent graduate eager to gain real-world experience in airfreight logistics? Do you thrive in a fast paced, collaborative environment and want to learn from experienced industry professionals?
If yes — this is your opportunity to kick-start your career with GAC.

GAC Shipping (Malaysia) Sdn Bhd is offering an Airfreight Customer Service Internship at our KLIA office. This is an opportunity to gain practical experience in managing air export and import shipments, coordinating with customers and government agencies, and supporting operational and billing processes.

Key Responsibilities

• Assist with day-to-day communication with customers, agents and vendors regarding airfreight shipments

• Support air export and import operations, including documentation, customs clearance, pickups/deliveries and dispatch of final documents

• Help with billing, costing and credit collection processes

• Maintain accurate shipment records and ensure compliance with QHSSE, ISO and OSHA standards

• Support Air Export/Import Managers and KLIA Station Manager in operational tasks

• Learn to identify process improvements to enhance efficiency and customer satisfaction