Compliance & Policy Operations Analyst
Full Time
Job Overview
About the Role
We’re hiring a Compliance & Policy Operations Analyst to safeguard Wing’s ecosystem by enforcing communication and anti-poaching policies, monitoring off-platform risk behaviors, and ensuring assistants and clients operate within approved channels. This role is central to maintaining trust, data security, and compliance integrity — ensuring all communication and engagement activities remain aligned with company standards, contracts, and platform policies.
About the Role
We’re hiring a Compliance & Policy Operations Analyst to safeguard Wing’s ecosystem by enforcing communication and anti-poaching policies, monitoring off-platform risk behaviors, and ensuring assistants and clients operate within approved channels. This role is central to maintaining trust, data security, and compliance integrity — ensuring all communication and engagement activities remain aligned with company standards, contracts, and platform policies.
Qualifications
- Minimum 3 years of experience in compliance, risk management, audit, or operations control roles, preferably in BPO, tech, or remote workforce settings.
- Strong understanding of anti-poaching, confidentiality, and communication governance policies.
- Excellent analytical and investigative skills with a keen eye for detail and pattern recognition.
- Strong written communication and documentation abilities.
- Familiarity with monitoring tools, CRM systems, and data-driven risk detection processes.
- High ethical standards, discretion, and ability to handle sensitive or confidential information.
Preferred Skills
- Background in policy operations, legal compliance, or HR investigations.
- Knowledge of contractual compliance, data privacy, and remote workforce governance.
- Experience using communication monitoring or audit platforms.
- Certification in Compliance, Risk, or Data Privacy is a plus.
Department: Compliance
Work Setup: Remote / Hybrid
Compensation: PHP 45,000–60,000/month (based on experience and performance)