Assessment Center Lead (Pre-hire Gatekeeper)
Full Time
Job Overview
About the Role
We’re hiring an Assessment Center Lead (Pre-hire Gatekeeper) to oversee the final evaluation and qualification stage of Wing’s hiring process. This role ensures every candidate meets Wing’s objective standards of skill, communication, and professionalism before moving to client deployment. The Lead manages pre-offer simulations, English and communication assessments, and standardized scoring systems — serving as the company’s quality gatekeeper for all hires.
About the Role
We’re hiring an Assessment Center Lead (Pre-hire Gatekeeper) to oversee the final evaluation and qualification stage of Wing’s hiring process. This role ensures every candidate meets Wing’s objective standards of skill, communication, and professionalism before moving to client deployment. The Lead manages pre-offer simulations, English and communication assessments, and standardized scoring systems — serving as the company’s quality gatekeeper for all hires.
Qualifications
- Minimum 4–5 years of experience in assessments, quality assurance, or training within BPO, recruitment, or remote workforce environments.
- Strong command of English communication and writing standards, with the ability to evaluate tone, clarity, and professionalism.
- Proven experience managing testing, certification, or simulation-based evaluation programs.
- Analytical and process-driven, with the ability to identify gaps in candidate readiness and calibration consistency.
- Excellent leadership, coordination, and documentation skills.
- Familiarity with LMS, assessment tools, and scoring automation platforms.
Preferred Skills
- Background in language assessment, instructional design, or psychometric testing.
- Experience creating standardized rubrics and calibration systems for large candidate pools.
- Strong data literacy, ability to interpret score trends and recommend quality improvements.
Department: Learning & Development / Quality
Work Setup: Remote / Hybrid
Compensation: PHP 55,000–75,000/month (based on experience and performance)