Home Health Care Coordinator

Our Home Health Care Coordinator will be responsible for building and nurturing relationships with local hospitals, healthcare providers, and community organizations to promote our home health services. This role will play a crucial

part in ensuring that patients receive the highest quality care while supporting our mission to honor what matters most to each person and family we serve and providing compassionate and comprehensive health services.

Responsibilities:

• Serve as the liaison by establishing and maintaining strong relationships with referral sources, including physicians, hospitals, nursing homes, and community organizations. Foster connections/build community with Good Sam and external partners.
• Collaborate with physicians, nurses, social workers, and case managers to develop individualized transition plans.
• Serve as the primary point of contact, providing exceptional customer service and addressing any concerns. Provide education to patients and their families regarding the home health process, available resources, and self-care protocols.
• Collaborate with internal teams to ensure seamless service delivery and high-quality patient care.
• Conduct presentations and informational sessions to promote the benefits of our home health services. Help initiate and implement networking strategies in conjunction with the Outreach Coordinator. 

Qualifications:

• Demonstrate commitment to compassionate and patient-centered care.
• Strong communication, interpersonal, and presentation skills.
• Ability to prioritize work and effectively manage an account territory.
• Operates with a strong team-oriented mindset.
• Possesses excellent analysis, decision-making and problem-solving skills.
• Current Virginia driver’s license and driving record that meets the standards set forth in current policies.

The following education and experience are preferred but not recommended.

• LPN, PTA, or COTA is preferred.
• Three years of field experience is preferred.
• Previous experience in home health or healthcare sales is preferred.

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