City Asociate Outer Surabaya

Get to Know the Role

We are seeking a proactive City Associate to manage day-to-day operations for demand and supply in the Outer Surabaya area, specifically focusing on Sidoarjo, Gresik, Mojokerto, and Lamongan. The ideal candidate will play a crucial role in ensuring operational efficiency and driving growth in these regions. You will directly report to the manager. You will based onsite.

The Critical Tasks You Will Perform

• Oversee daily operations related to demand and supply in the assigned areas.
• Collaborate with local partners and stakeholders to optimize service delivery.
• Analyze market trends and customer feedback to identify opportunities for improvement.
• Coordinate with the logistics team to ensure timely delivery of services.
• Monitor performance metrics and prepare regular reports for management.
• Develop and implement strategies to enhance customer satisfaction and engagement.
• Assist in training and onboarding new team members as needed.
• Act as a point of contact for local issues and escalate concerns to management.