Senior Software Engineer, Fullstack - Consumer Experience

Get to Know the Team

Join the Consumer Experience Loyalty team at Grab - a dynamic, fast-paced team shaping the future of our well-loved loyalty programs across Southeast Asia (e.g. Grab Unlimited, VIP, and GrabCoins). We are a cross-functional team of engineers, designers, and product managers who innovate and collaborate to enhance user engagement, transactions, retention, and delight.

Our mission? To create the best Loyalty experience in the region, furnishing high-value benefits to our customers, and driving economic empowerment across Southeast Asia for all our customers and our merchant partners. We're not just another ride-hailing or food delivery platform. As part of Grab, the leading super app, we're uniquely positioned to provide unparalleled services and experiences to our users.

Get to Know the Role

You will be responsible for ensuring high-quality deliverables, spanning across multiple key services powering end-to-end user journeys going from the login screen to the home and activity pages of the Grab app. These services are one of the top entry points for Grab services, with millions of visitors every day across 8 countries in total. You will also have an opportunity to participate in architecting the next exciting set of features for our web platform, bringing our core Grab services on the web. Your team operates in agile, in a cross-functional setup involving engineers, designers, product managers, QAs, and more.

The Day-to-Day Activities

• Design and write with the Go language to improve the availability, scalability, latency, and efficiency of Grab's range of services
• Build and deploy performant modern web applications in React
• Work with the engineering team to explore and create new design/architectures geared toward scale and performance
• Participate in code and design reviews to maintain our high development standards
• Engage in service capacity and demand planning, software performance analysis, tuning, and optimization
• Collaborate with product and experience teams to define and prototype feature specifications
• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
• Design, build, analyze, and fix large-scale systems
• Proactively debug and solve production incidents during your on-call shift
• Participate in interview loops to help Grab continue hiring top industry talent
• Provide technical guidance, mentorship, and knowledge sharing to peers