Regional Executive Director Strategic Accounts, Multi-Vertical

Get to Know the Team

Our Regional Managed Enterprise team leads partnerships and accelerates growth with Grab's largest regional merchants, clients, and agencies. We are critical to Grab's vision of becoming Southeast Asia's super app by being indispensable partners to our most strategic regional accounts. Our focus is on driving business and commercial growth across the entire OneGrab ecosystem. We develop business strategies that allow us to serve our largest strategic partners, believing in creating mutually beneficial collaborations that enhance their business offerings and positively improves customers' lives

Get to Know the Role

As the Regional Head of Managed Enterprise Business, you will be responsible for driving the growth and monetization of Grab's enterprise solutions across eight markets. You will lead a high performing team to scale a multi product portfolio including GrabAds and Grab For Business (GFB) while serving as a one of the key spokespeople for Grab at major industry events. This role requires a blend of strategic vision, operational rigor, and the ability to navigate a complex, matrixed ecosystem.

This is a fully onsite role, at Grab Singapore's One-North office and will report to the Regional Head of GrabAds and Enterprise

The Critical Tasks You Will Perform

1. Strategic Partnership, Revenue and GMV Growth

• Enterprise Partnership Management: Build strategic relationships with major brands and agencies through consultative selling and enterprise trading agreements. Lead regional pitches, RFPs, and Joint Business Plans (JBPs) to maximise value with important enterprise partners.
• Revenue and GMV Growth: Drive monetization across GrabAds and GFB and GMV growth across other product verticals (new and existing), with a focus on key, identified industries including Travel and Hospitality, Financial Services, Technology, and Professional Services. Experience in FMCG & QSR is a definite plus.
• Strategy Development: Develop regional sales strategies to exceed revenue targets observing Grab's Annual Operating Plan and 3 Year planning cycles.

2. Regional Leadership and Talent Development

• Team Leadership: Transform, lead, and inspire a hybrid-matrix organization: providing high-touch, hands-on leadership to your direct team while simultaneously raising the talent bar for dotted-line sales leaders across eight markets. You will shape the "profile of the future" and ensuring the right people are in the right seats.
• Talent Cultivation and Culture Building: Foster a culture of growth by providing regular, incisive feedback, coaching/mentorship and professional development opportunities to elevate sales talent. Cultivate a culture of excellence and high performance necessary to consistently outperform market benchmarks and deliver long-term value to our regional partners.
• Sales Rigor: Lead from the front and the back to establish operational discipline through best practices, standardised processes, weekly sales cadence working closely with Sales Operations and Ad Operations.
• JBP Excellence: Guide your team through the end-to-end Joint Business Planning (JBP) process, ensuring that regional commitments effectively cascade to local operations.

3. Public Presence and Thought Leadership

• Industry Advocacy: Serve as a key spokesperson for GrabAds & GFB at major regional and global industry events. Deliver high impact Keynotes and participate in Panel Discussions to position Grab as a market leader.
• Narrative Development: Define and champion market narratives that communicate scalable commercial opportunities and the unique value of the Grab ecosystem.

4. Operational Excellence and Performance Management

• Forecasting and Reporting: Maintain full accountability for accurate forecasting and pipeline management across all markets to ensure business KPIs are met.
• Performance Intervention: Proactively identify underperforming markets or segments and step in effectively to return them to target.
• Strategic Planning: Collaborate closely with regional cross-functional leadership on the long range planning of strategic account priorities and goals.
• ROI and Analytics: Strong focus on measurement and insight initiatives to demonstrate the return on investment (ROI) and advocacy of our ad products & services.

5. Product Strategy and Cross Functional Collaboration

• Product Feedback Loop: Act as a bridge between the market and the product team, providing customer insights to inform feature enhancements for GrabAds and GFB.
• Ecosystem Integration: Partner with Business Owners across Deliveries, Mobility, Payments, and Geo/Maps to identify holistic solutions and new client opportunities within the OneGrab ecosystem.