Matihiko Technology Support Librarian

He angituutanga: The opportunity 

Are you passionate about technology and libraries? Join our team as a Matihiko Technology Support Librarian and play a key role in supporting the digital backbone of Hamilton City Libraries.

About the Role

In this position, you will:

• Support operational functions of the Kōtui Library Management System (LMS) and other key technologies used across our libraries.
• Provide advice and technical support for the development and enhancement of library technologies in collaboration with the libraries team and the Digital Services Unit.
• Assist with technology development and troubleshooting, ensuring smooth operation of systems and tools used by Hamilton City Libraries.
• Offer technology advice for library projects, helping staff implement innovative solutions.
• Investigate and resolve support issues, logging calls according to the Technology Troubleshooting Roadmap.
• Support staff providing first-response assistance for the LMS and other library technologies.
• Develop and support the communication function of Hamilton City Libraries whether this is working on website content or creating the next viral social media sensation.

Why Join Us?

• Be part of a forward-thinking team that values innovation and collaboration.
• Help shape the future of library technology in Hamilton.
• Enjoy a supportive work environment with opportunities for professional growth.