Digital Analyst

He angituutanga: The opportunity 

You’ll join our Digital Services team that are focused on enabling Hamilton City Council through digital means to achieve our goals, long-term vision, and the needs of our community. 

Providing solutions with exceptional outcomes that meet our customers' needs, you’ll collaborate with other platform teams and stakeholders to ensure that digital delivery and operations are met and delivered consistently.   

Reporting to the Platform Manager, the purpose of the role is to engage and partner with the wider business at all levels.

You will play a pivotal role in bridging the gap between business processes and technology solutions responsible for understanding the needs of various departments within the organisation and translating them into user stories and where possible mapping these to existing solutions.

Where we cannot map to existing solutions, the role will work with the wider platform team to seek out an appropriate solution. 

We support flexible working for our team with a hybrid approach. Ideally, you will be in the office at least 3 days per week to build connections and support your team. To ensure that you are fully onboarded and have the support needed to establish yourself in this new role, we would require you to be in the office 4 to 5 days a week in the first couple of months.