Ringa Hapaai Customer Service

He angituutanga: The opportunity 

We are now on the hunt for two Ringa Hapaai Service Representatives to join our Libraries team.

Our Ringa Hapaai Service Representatives do a bit of everything, and we love seeing our team members utilise the unique skills they have.  Although we LOVE books, our spaces are so much more than this!

These roles sit onsite at Chartwell Library and Te Kete Aronui Rototuna Library, we encourage growth, autonomy and have a great supportive culture. 

What will I be doing day to day?

• ​You'll be doing core library support work: issuing books, searching for titles, returns and shelving.
• ​You could also be supporting the public with using our technology for learning, job hunting, connecting with family or sustaining curiosity.
• ​Running great programmes and events for the community – from story-time/wriggle and rhyme, through to stop motion, coding classes and supporting our Auaha Maker space librarians in the Auaha Maker space.
• ​Connecting people with resources such as hard-to-find information, genealogy queries, interest groups or their heritage.
• ​Providing great suggestions for customer queries to what to read next!

The hours for this role will be:

• Chartwell Library - 26.5 hours per week, working Monday 9.00am-5.30pm, Tuesday 9.00am-5.30pm, Wednesday 9.00am-1.00pm and Sunday 9.00am-5.00pm
• Te Kete Aronui - 19 hours per week, working Thursday 4.00pm-8.00pm, Saturday 9.00am-5.00pm and Sunday 9.00am-5.00pm