Operations Engineer

He angituutanga: The opportunity 

We’re looking for a proactive and organised professional to step into the role of Operations Engineer, reporting to our Network Operations Manager. In this position, you’ll take the lead in coordinating the day‑to‑day operations of Hamilton’s water, wastewater, and stormwater networks. Your work will range from carrying out investigations and delivering planned work programmes to making sure our customers receive reliable, high‑quality service.

You’ll also play a key part in ensuring all network activities meet the Regional Technical Specifications and that our operational contracts are well‑managed and running smoothly. This is a great opportunity to be involved in work that directly supports Hamilton’s growth and helps us deliver world‑class infrastructure for our community. If you enjoy variety, responsibility, and being part of a team that makes a real difference, we’d love to hear from you.

Some key responsibilities, but not limited to:

• Undertaking the management of assigned operational contracts and projects, including completing contract claims, monthly and KPI reports. 
• Undertaking operational investigations incorporating root cause and effect analysis while identifying restorative and preventative measures. 
• Overseeing and coordinating the operation of 3-waters assets to ensure that this occurs in accordance with developed processes and procedures. 
• Ensuring compliance and conformance with relevant regulatory requirements (resource consents, DWSNZ, PHRMP), Asset Management Plans, Regional Infrastructure Technical Specifications, service levels, and HCC policies. 
• Actively fostering and maintaining key internal stakeholder relationships to communicate clearly to the right people about changes in asset condition, potential regulatory compliance issues, advice on network changes.  
• Improving work processes and systems. 
• Responding to internal and external enquiries in a timely, accurate manner. 

Please be advised that this role will initially be positioned within Hamilton City Council. As of 1 July 2026, your role will transfer to be positioned within IAWAI – Flowing Waters, a Council Controlled Organisation. You will be kept informed with regular communications before and during the transition.