Barista - North End Market

Position Overview 

We are looking for a dedicated and energetic baristas to join our team! This role involves preparing high-quality beverages, providing excellent customer service, and supporting overall cafe operations. In addition to barista responsibilities, this position includes cashiering, food expediting, and dishwashing to maintain a clean and efficient work environment. 

Key Responsibilities 

1. Barista Duties 

• Prepare and serve coffee, espresso drinks, teas and other beverages to company standards. 

• Maintain knowledge of menu items and make recommendations to customers. 

• Ensure consistency and quality in all drinks and food presentations. 

• Enforce all health, safety, and sanitation regulations across all shifts.  

• Restock coffee supplies, syrups, cups and other materials as needed 

2. Customer Service & Cashiering 

• Greet customers warmly and take orders accurately 

• Operate the POS (point-of-sale) system, handle cash, credit and digital payments 

• Provide prompt and friendly service while managing multiple orders 

• Resolve customer concerns professionally and efficiently, involving management when needed 

3. Food Expo (Expeditor Duties) 

• Coordinate and organize food orders for timely service 

• Ensure accuracy and presentation of all outgoing food items 

• Communicate clearly with kitchen staff and front-of-house team 

• Maintain cleanliness and order in the food pickup area 

4. Dishwashing & Cleaning 

• Wash dishes, utensils, and equipment following sanitation guidelines 

• Keep dish area, kitchen, and service areas clean and organized 

• Take out trash and maintain cleanliness throughout the cafe 

• Assist with opening and closing cleaning duties 

Qualifications & Requirements 

• Previous experience in food service of coffee shop preferred, but not required 

• Strong multitasking and time management skills 

• Excellent communication and customer service abilities 

• Ability to work in a fast-paced environment 

• Basic math skills for handling transactions