Contracts & Operations Coordinator (Contract, 20 hrs/week)

About the role

• We are seeking a smart, steady, and highly organized part-time Contracts & Operations Coordinator to support the day-to-day and week-to-week management of customer contracts and related operational tasks. This role will serve as a central point of coordination for contract review, documentation, registrations, and process improvement. This position is a remote role and will require 15-20 hours per week of support. 
• The ideal candidate is detail-oriented, comfortable recognizing patterns in contracts, and interested in helping standardize and improve workflows — especially in environments where information currently comes in through multiple channels.
• This role may expand over time to include RFP support and other compliance-related filings.

What you'll do

Contracts & Compliance

• Review incoming customer contracts for completeness and consistency
• Fill out required organizational information in contracts, as required
• Identify terms that may require escalation to the CFO or legal review
• Coordinate contract requirements with internal stakeholders, including data requirements, with the CTO or members of his team
• Track and manage Certificates of Insurance (COIs) by liaising with insurance representatives
• Maintain organized contract records and ensure accessibility over time

Operational & Administrative Support

• Work with our existing Policy and Procurement Manager to complete vendor forms, support RFP-related documentation, and other required filings
• Support business registrations in various states (e.g., providing tax information, W-9s, compliance forms)
• Manage portal registrations and updates as needed (e.g., BidSync, district purchasing portals)
• Work closely with internal team members on RFPs and related administrative needs

Process Improvement & Systems

• Help standardize and document contract-related processes
• Support efforts to centralize contracts and related data in Salesforce
• Improve intake and tracking workflows so contracts are easy to locate and manage long-term
• Bring an automation-minded perspective to streamline how information is collected and stored

Qualifications

• Curiosity, empathy, and a passion for our mission and values
• Experience reviewing or administering contracts, vendor agreements, or compliance documentation
• Strong attention to detail and ability to recognize patterns or inconsistencies
• Comfortable coordinating across teams and external partners
• Organized, reliable, and able to manage multiple workstreams independently
• Experience with Salesforce or similar CRM systems is a plus
• Familiarity with RFPs, purchasing portals, or the education sector contracting is a plus

At Heggerty, we are committed to fostering an inclusive and equitable workplace where every employee can thrive. As a leader in literacy and education, we believe that our diversity enriches our work environment and drives our success.

Our commitment to equal employment opportunity extends to every aspect of our employment practices, including recruitment, hiring, training, promotions, compensation, and termination. We strive to create an environment where diversity is valued, and all individuals are treated with respect and dignity.

We are dedicated to maintaining a workplace where everyone can contribute to their fullest potential, and encourage individuals from all backgrounds to apply.

Heggerty is an E-Verify participant.

If selected, a background check will be required.