Infrastructure Analyst – Storage

Anticipated Contract End Date/Length: March 31, 2026
Work Set Up: Hybrid

Our client in the Information Technology and Services industry is looking for an experienced Infrastructure Analyst – Storage to join an established Platform team. This role provides hands-on technical expertise to support, troubleshoot, and resolve production incidents within a complex enterprise infrastructure environment. The position focuses on VMware-based platforms, Cisco UCS infrastructure, and modern storage technologies, contributing to the stability, resilience, and continuous improvement of production services.

What you will do:

• Independently troubleshoot and resolve production service incidents, escalating to senior engineers where required.
• Undertake technical activities including patching, storage allocation, backup configuration, and script maintenance.
• Support VMware environments, including vSphere, vRealize Operations Manager, Site Recovery Manager, and related management tools.
• Administer and support enterprise infrastructure platforms such as Cisco UCS, vSAN, and Dell VxRail.
• Monitor system health and performance, prioritising high-impact and high-priority issues effectively.
• Create clear, structured technical documentation using standard tools to support team knowledge and operational consistency.
• Contribute to improving team processes, procedures, and overall service resilience.
• Collaborate with peers, providing guidance and support to junior team members.
• Participate in governance, risk, and control activities, including capacity planning, reporting, and cost awareness.
• Support continuous improvement initiatives and apply industry best practices across implementation, configuration, security, and problem resolution tasks.