Technology Resilience – Lead Enterprise Architect

Anticipated Contract End Date/Length: November 30, 2026
Work set up: Hybrid set up (3 days per week in office)

Our client in the Information Technology and Services industry is looking for a Technology Resilience – Lead Enterprise Architect to help shape the future of digital-first banking. This role focuses on strengthening enterprise-wide technology resilience by defining architecture standards, driving global resilience initiatives, and improving service quality and availability across application, infrastructure, security, and data domains.

The successful candidate will lead strategic resilience programmes, design scalable architecture patterns, and collaborate globally to embed resilience, availability, and operational excellence into core technology services.

What you will do:

• Lead resilience deep dive process and management implementation into ServiceNow Continual Improvement Management (CIM).
• Lead resilience improvements process and management implementation into ServiceNow CIM.
• Conduct resilience vulnerability data investigations and analysis.
• Design migration from home-grown Technology Vulnerability Management to ServiceNow Integrated Risk Management (IRM).
• Drive strategic initiatives covering Double Failure Resilience and Mass Disaster Recovery scenarios.
• Redefine and embed Recovery Time Objectives across the organisation.
• Define and implement SLI, SLO, Error Budget, and Availability Management strategies.
• Contribute to Technology Resilience strategy and sub-strategies across application, infrastructure, security, data, observability, operations, and culture.
• Collaborate with technology teams to design reusable resilience design patterns and solutions.
• Build feedback loops from production incident data into engineering best practices.
• Grow resilience capability and skills within technology teams.
• Contribute to architecture and design of central resilience services and tooling.
• Lead strategic thinking to identify resilience gaps and define mitigation approaches.
• Develop business, data, software, and integration architecture standards to support scalable and resilient services.
• Engage global stakeholders to understand business needs and design appropriate enterprise solutions.