Senior Creative Operations Executive

Anticipated Contract End Date/Length: 12-month contract with potential to extend
Work set up: Hybrid set up (2 days per week in office)

Our client in the financial services industry is looking for a Senior Creative Operations Executive to play a central role within their in-house Creative and Design Centre of Excellence.

This position is responsible for managing project workflows and overseeing the production of a wide range of marketing collateral, ensuring alignment with brand guidelines and identity. The role leads end-to-end project management and delivery of creative outputs including PDFs, illustrations, photography, social media content, website assets, and ad-hoc marketing initiatives. Working closely with the Head of Creative Operations and partnering with the Senior Design Executive in South Africa, this role supports day-to-day team oversight while driving high-quality, consistent, and strategically aligned creative delivery.

What you will do:

• Manage the full lifecycle of creative briefs and projects from initial concept through final delivery.
• Allocate projects based on team expertise, availability, and budget.
• Collaborate with marketing stakeholders during ideation, facilitate kick-off meetings, attend channel updates, gather assets, and secure approvals.
• Develop and refine brand planning processes, systems, and timelines to support marketing goals.
• Produce daily and weekly project status reports and keep the Head of Creative Operations informed.
• Champion brand identity and ensure consistent application across all creative assets.
• Ensure all materials meet regulatory standards with a focus on clarity, fairness, and accuracy.
• Provide guidance on brand, copy, and design to maintain corporate identity consistency.
• Identify and resolve project barriers proactively to maintain delivery momentum.
• Oversee project administration including brief writing, scheduling, resource planning, stakeholder coordination, proofreading, supplier liaison, budget tracking, and invoice processing.
• Act as office lead for the South Africa Creative and Design team and provide confident day-to-day operational leadership.
• Foster a positive and inclusive working environment and support team wellness and morale.
• Serve as a key liaison between South Africa and UK teams to promote collaboration and cohesion.
• Challenge direction constructively when required and propose alternatives aligned with strategic objectives.