Demand Management - Web Publishing Lead

Anticipated Contract End Date/Length: 12 months, with potential to extend

Working hours: 40 hours per week. This role follows UK business hours (typically 9:00–17:30 UK time), which is approximately 11:00–19:30 South Africa time depending on daylight savings.

We are seeking a Web Publishing Lead, Demand Management to work with our client in the global financial markets infrastructure and data industry, driving the intake, prioritisation, planning, and coordination of digital and web-related business demand across strategic marketing platforms.

This role sits at the intersection of business demand, delivery planning, governance, and stakeholder management, ensuring that digital work is prioritised based on true business value, regulatory obligations, risk, and operational impact — rather than urgency alone.

What you will do:

• Act as the central point of intake and triage for digital and web-related business requests across multiple stakeholder groups.
• Partner with senior business, marketing, communications, and digital stakeholders to understand the true business value, regulatory importance, and operational risk associated with incoming requests.
• Facilitate structured prioritisation and decision-making processes to ensure resources are allocated to the highest-value and highest-risk activities.
• Challenge scope, timelines, assumptions, and priorities where necessary while maintaining strong stakeholder relationships and trust.
• Translate loosely defined business requests into clear, actionable, and comparable priorities for delivery teams.
• Develop realistic, milestone-based delivery plans that clearly define timelines, dependencies, stakeholder responsibilities, approvals, and content readiness requirements.
• Coordinate delivery expectations across multiple concurrent initiatives, balancing commercial priorities with governance, regulatory, and operational considerations.
• Support the evolution of demand management and intake processes to improve visibility, accountability, prioritisation, and sustainable delivery practices.
• Ensure stakeholders understand their responsibilities and dependencies required to achieve agreed delivery timelines.
• Work closely with digital, publishing, UX, technology, and marketing teams to align planning, sequencing, and delivery expectations.
• Support governance and reporting processes related to prioritisation, backlog management, delivery milestones, and operational risk.
• Promote structured prioritisation frameworks and transparent trade-off discussions to reduce reactive work and unsustainable delivery practices.