Network Engineer - Proxies (x2)

Anticipated Contract End Date/Length: 5 months
Work Set Up: Hybrid (80% office / 20% remote)

Our client in the Information Technology and Services industry is looking for a Network Engineer - Proxies to support the day-to-day management and maintenance of enterprise proxy infrastructure within a Network Operations Centre. The role will provide Level 2/3 network incident diagnostics and resolution, network change and request implementation, server maintenance, patch management, web access administration, troubleshooting, operational support, and stakeholder coordination.

What you will do:

• Manage and maintain 28 proxy servers, including 10 non-business, 3 business, 14 conferencing and messaging, 1 test environment, and 2 PAC file servers.
• Implement configuration changes and perform monthly patching across all 28 servers.
• Diagnose and resolve approximately 30–40 network incidents per week at Level 2/3.
• Process approximately 20–30 web access requests per week and provide timely operational support.
• Support new project implementations, including SAS applications and related infrastructure requirements.
• Implement network changes and requests in line with operational and change management processes.
• Troubleshoot proxy infrastructure, network, server, and web access issues.
• Support additional ad hoc requirements, including server implementations and infrastructure changes.
• Coordinate with stakeholders and other Network Operations Centre team members to resolve incidents and deliver operational activities.
• Perform RUN activities as an integral part of the Network Operations Centre.
• Strengthen technical capabilities through professional training, certifications, and practical experience.
• Maintain adherence to applicable ITIL processes, operational standards, and security requirements.