IT Support Specialist

Responsibilities

• Keep user IT tools up to date and fully functional on both Windows and Mac.

• Ensure compliance with IT security principles.

• Maintain and manage cloud and on-premises resources and services.

• Assist users with internal applications.

• Ensure IT tools are procured in line with requirements and expectations.

• Actively participate in the selection, acquisition, and installation of laptops, monitors, and routers.

• Support colleagues with your knowledge while continuously developing your expertise.

• Proactively identify and resolve issues.

• Automate repetitive tasks.

• Maintain effective communication with colleagues.