CE Intern

1. Business & Functional Analysis

• Participate in requirements gathering workshops and interviews with business users
• Document functional requirements using user stories, process flows, and acceptance criteria
• Perform gap-fit analysis between standard D365 CE functionality and business needs
• Create and maintain functional specification documents and configuration workbooks
• Map business processes (Sales, Service, Marketing, Field Service) to D365 capabilities
• Support change management activities (training materials, user adoption tracking)

2. Configuration & Solution Delivery

• Build and configure entities, forms, views, business process flows, and dashboards in sandbox environments
• Create and maintain Power Automate flows for business automation
• Set up security roles, business units, and field-level security
• Configure out-of-the-box and custom reports / dashboards (Power BI embedded)
• Perform data migration tasks (using Data Loader or Azure Data Factory templates)
• Execute system and user acceptance testing (test case creation and execution)