Human Resources Support Analyst (Level 1)

The Human Resources Support Analyst (Level 1) is a key member of the HR Shared Services Centre (HR SSC), providing operational HR support across Hitachi Solutions Europe. The role is responsible for delivering accurate and efficient HR administration, HR systems support, employee lifecycle processes, payroll support activities, and first-line HR service support. Working closely with employees, managers, and HR stakeholders, the role contributes to a seamless employee experience and the delivery of consistent HR services across multiple European countries.

JOB RESPONSIBILITIES:

• Act as the first point of contact for HR-related queries from employees, managers, and candidates, ensuring timely resolution or appropriate escalation.
• Manage and track requests through HR service channels, delivering a high standard of customer service.
• Support recruitment administration, including job advert management and candidate pre-screening.
• Coordinate onboarding activities, including offer documentation, background checks, system setup, and new joiner communications.
• Process employee lifecycle changes, including contractual amendments, employee documentation, and offboarding activities.
• Maintain accurate employee records and complete HR transactions within HR systems.
• Support HR systems administration and ensure employee data remains accurate, up to date, and GDPR-compliant.
• Support payroll administration through employee setup, monthly updates of trackers, and coordination with payroll providers.
• Administer employee leave records and support routine HR reporting activities.
• Assist with HR reporting, audits, compliance activities, and data validation.
• Collaborate with HR, Payroll, Talent Acquisition, and business stakeholders across Europe to ensure efficient HR operations.
• Contribute to continuous improvement initiatives across the HR Shared Services Centre.