Technical Writer (100% Remote, Worldwide)

At Holepunch, we are not just developing software; we are redefining the internet's architecture. Our pioneering P2P development platform, built on our open-source technology stack, Pear, eliminates the need for traditional server infrastructure. Pear platform facilitates direct deployment of applications from the developer’s machine to the user, enabling seamless scalability and performance. By leveraging Node.js-based technology akin to BitTorrent, we create robust peer-to-peer connections and data replication systems that set the foundation for a decentralized web.

Learn more about Pear: docs.pears.com

Keet, our flagship P2P communications app, is the first step towards this new era. It exemplifies the potential of P2P technology in everyday applications, from messaging and file sharing to complex collaborative environments, all while maintaining user sovereignty over personal data. 

Learn more about Keet: keet.io

Join Our Mission: Technical Writer (100% Remote)

Responsibilities

• Write, maintain, and continuously improve documentation across the entire product ecosystem — including SDKs, APIs, open-source libraries, web, mobile and desktop apps, and platform features.

• Ensure clarity, accuracy, and usability of all documentation, adapting tone and depth according to the target audience (developers, end users, or internal teams).

• Collaborate closely with engineers, product managers, and designers to extract technical and functional information, turning it into high-quality developer guides, user manuals, and release notes.

• Proactively update documentation to match product iterations, new features, and changes introduced by the development team, keeping all materials in sync with releases.

• Develop and maintain tutorials, quick starts, and onboarding flows that guide both developers and end users through the setup and use of apps and platform features.

• Create and validate example applications, demos, and code snippets that illustrate practical implementations and common usage patterns.

• Apply and uphold documentation standards and style guides, ensuring a consistent voice and structure across apps, products, and open-source components.

• Collect and analyze feedback from developers, customers, and community channels to identify pain points and continuously improve the documentation experience.

• Perform hands-on validation of procedures and configurations described in the docs, ensuring that every instruction can be successfully followed.

• Participate in regular documentation audits, removing deprecated content and restructuring materials to align with evolving product architecture.

• Contribute to internal knowledge sharing and onboarding materials, helping teams adopt documentation workflows and maintain content quality across departments.

• Monitor documentation performance and engagement using analytics and feedback tools to drive data-informed improvements.