Administrator

What you’ll be doing

• Providing day-to-day administrative support across both offices.
• Welcoming visitors and answering telephone calls in a warm, professional manner.
• Managing emails, correspondence and incoming and outgoing post.
• Keeping databases, records and filing systems accurate and up to date.
• Supporting the delivery of care by maintaining systems, collecting activity logs and ensuring information is recorded correctly.
• Making appropriate referrals to health professionals and other relevant services where required.
• Coordinating annual leave and holidays for our office team and Care Professionals.
• Supporting the coordination of the on-call rota and handovers.
• Assisting with recruitment, onboarding and pre-employment checks.
• Helping with Care Professional engagement and retention activities, including newsletters and recognition initiatives.
• Supporting invoicing and payroll administration, including entering hours and expenses.
• Assisting with projects, IT initiatives and improvements across the business.
• Managing office supplies and ensuring the office has everything it needs.
• Providing general administrative support wherever required to help the business run effectively.