Operations Manager Restaurant Group

Operations Manager for growing restaurant group in Kuwait.

The group has multi brands and locations.

Brands range from upscale to casual

Direct reports include restaurant managers/supervisors

250+ staff compliment

The Operations Manager will oversee the day to day operations of multiple brands.

Reporting into the CEO

Responsibilities:

• Develop and implement policies, procedures, and standards to ensure consistancy and company high standards.

• BOH and FOH oversight.

• Recruit, train, and supervise staff.

• Staff motivation and development

• Manage rotas, labor cost

• Staff assessments

• Help develop a great compare culture

• Ensure service quality and consistency

• Manage inventory and mi imize wastage

• Supplier relationships and contract negotiations, ensure best quality and pricing.

• Maintain food quality through quality control procedures

• Kitchen a nd dining areas inspected for cleanliness and compliance with health and safety standards, ensure all compliance with local health, safety and food safety standards.

• P&L oversight, develop budgets, manage.

• Implement cost saving initiatives

• Monitor sales to ensure profitability

• Safety inspections

• Staff trauning on safety protocols.

• Menu development alongside chefs keepimng offerings creative and in line with budget goals.

• Pricing strategy balancing profitability and client expectations.

• Implement and manage restaurant management software and point-of-sale systems to streamline operations, track sales, and manage reservations.

• Work with the marketing team to plan and execute marketing campaigns and promotions to attract and retain customers.

• Monitor customer feedback and adjust strategies accordingly

• Develop catering offering for the group. Area with great potential

• Oversight of catering and events operations

• Implement sustainable practices such as waste reduction, energy conservation, and responsible sourcing of ingredients.

• Identify areas for improvement and implement changes to enhance efficiency, service quality, and profitability.

• Stay updated on industry trends and best practices

• Stay informed about relevant laws and regulations

Requirements

• 8 years restaurant or f&b operations experience

• Middle East experience

• Experience managing casual and upscale casual concepts

• Already managing multi locations or brands or restaurant gm ready to step up.

• Strong leadership and team management skills.

• Good financial acumen

• Proficiency in using operational software systems.

• Knowledge of food safety and hygiene regulations.

• Flexibility to work evenings, weekends, and holidays as required.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred

Salary

• Market-related competitive salary

• Plus benefits

• Annual air ticket

• 30 days annual vacation

• 1 year renewable contract