Community & Online Reputation Manager | SpringWater team | Based in Lithuania

Your day-to-day

• Own and grow our presence in forums and user-driven platforms - Develop and execute a strategy for participating in Reddit, Quora, niche forums and communities, and relevant Facebook Groups. Identify high-intent discussions, contribute value-driven insights, and ensure our brand is visible in the right conversations.
• Create buzz in the right places - Proactively spot opportunities to join trending or relevant discussions. Seed thoughtful threads, ask smart questions, and spark conversations that increase awareness and referral traffic over time.
• Manage review and reputation platforms - Own our presence on platforms like Trustpilot and other review sites. Monitor sentiment, respond strategically to reviews, and help shape how our product is perceived publicly.
• Amplify company voice - Write and collaborate on posts for the LinkedIn, communicate product updates in a way that sparks engagement, and manage conversations from our company account with a strong, consistent voice.
• Engage across social channels with intent - Monitor and respond to comments, messages, and mentions across LinkedIn and other platforms while focusing on meaningful interactions that build credibility and trust.
• Navigate community dynamics with care - Understand moderation rules, platform culture, and unwritten norms. Build presence authentically and compliantly, earning trust in spaces where audiences are skeptical of marketing.
• Collaborate across marketing and growth - Work closely with content, SEO, and marketing colleagues to align community discussions with broader campaigns, product updates, and growth initiatives.
• Measure impact and optimize - Track referral traffic, engagement, sentiment, and conversation impact. Test approaches, double down on what works, and continuously refine your strategy to scale organic growth.

Your skills and experience

• 3+ years of experience in community-driven marketing, online reputation management, forum engagement, or organic growth.
• Deep understanding of Reddit, Quora, Facebook Groups, niche forums, and review platforms, including moderation rules and best practices.
• Experience managing platforms like Trustpilot and responding publicly to customer feedback.
• Ability to write in an authentic voice and adapt tone across platforms.
• Strong understanding of SEO fundamentals and how forum visibility impacts search presence.
• Excellent research skills to identify relevant discussions, trends, and growth opportunities independently.
• Exceptional written English with strong attention to nuance and tone.
• A strategic mindset combined with hands-on execution, to both design the approach and do the work.
• Self-starter mentality, be proactive, curious, and comfortable operating with high ownership.
• Interest in technology, online behavior, and how digital conversations influence buying decisions.

Benefits for you

• Real impact: High-impact ownership in a small team working closely with leadership - your work is visible, directly shapes growth. You influence decisions and priorities, not just execute tasks.
• Growth ownership: Real growth marketing experience - focus on demand creation and distribution, not busywork.
• Freedom: Freedom to experiment and scale wins - test ideas fast and double down on what works.
• Flexibility: Remote-first setup - work where and how you’re most effective.
• Growth support: Real room to grow, with a learning budget to improve execution.
• Flat structure: Direct access to decision-makers, and the ability to influence direction without layers of approval.

Compensation

• Gross salary from 2500 EUR/month, depending on your experience and skills.