Listing Optimisation Analyst

We are hiring a Listing Optimisation Analyst to support the management and optimisation of our property listings across third-party booking platforms such as Airbnb and Booking.com. The role combines operational tasks with data analysis to ensure accuracy, consistency, and measurable performance improvements.

Please note:

• You must be comfortable working UK hours 09:00–18:00 GMT, including adjustments for daylight savings which will shift to 10:00–19:00 or 11:00–20:00 SA time.

Responsibilities:

• Own and improve property listings across multiple booking platforms, ensuring accuracy, consistency, and performance.
• Review listings for errors, identify root causes, and implement corrective actions.
• Use Google Sheets and SQL to analyse listing and revenue data, uncover trends, and drive decisions.
• Prepare performance reports and translate insights into clear, actionable recommendations.
• Contribute to process improvements and automation that reduce manual work and scale operations.
• Collaborate with internal teams to coordinate updates, resolve issues, and ensure smooth execution.

Requirements

• 1–2 years’ experience in operations, listing management, or property management in a tech-enabled business (scaleup experience a plus).
• Strong skills in Excel/Google Sheets (e.g. VLOOKUP, pivot tables, formulas, formatting).
• SQL experience
• Exposure to Looker (or similar)
• High attention to detail with the ability to balance speed and accuracy.
• Organised and comfortable managing multiple priorities.
• Strong communication skills to work effectively with internal stakeholders.
• A proactive, solution oriented mindset, you enjoy figuring things out.

Benefits

• 23 days paid holiday days (plus public holidays)
• An extra day off for your birthday - because who wants to work on their birthday?
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
• Laptop - for business use

Salary: R15,000- R18,000 per month (DOE)