Business Support Officer (30 hours)

This is a varied, hands-on position at the heart of our business. As our Business Support Officer, you’ll play a key role in keeping day-to-day operations running smoothly while supporting our customers and team.  This role is part time, 30 hours across 5 days.

You’ll act as the central coordination point across the business – managing enquiries, supporting customers, assisting with administration and finance, and helping ensure everything stays aligned and on track.  Key responsibilities include:

• Providing day-to-day administrative and operational support
• Acting as the first point of contact for customers, product users, and partners
• Coordinating calls, appointments, and customer enquiries
• Supporting the delivery and operation of NZLW products and systems
• Maintaining accurate records, databases, and reporting
• Assisting with invoicing, creditors, and basic financial tasks
• Supporting sales and marketing activities, including maintaining digital content
• Managing office supplies, systems, and general upkeep

This is a role where no two days are the same, and where your ability to stay organised, proactive, and customer-focused will make a real impact.