Member Solutions Consultant

Our client First Credit Union is looking for a motivated and personable Member Solutions Consultant to join their team.

As a key member of the team, you will provide exceptional service to members, assist with everyday banking needs, and identify opportunities to support members with loans, investments, insurance, and other financial products.

Key responsibilities include:

• Assisting members with account enquiries and account maintenance
• Opening and closing accounts
• Supporting internet banking and mobile app services
• Processing transactions accurately and efficiently
• Assisting with loan applications and documentation
• Promoting appropriate First Credit Union products and services
• Responding to enquiries in person, by phone, and online
• Ensuring compliance with internal policies and regulatory requirements