Retail Manager

About the role 

Reporting to the Managing Director, you'll lead the performance and development of our retail operation by: 

• Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets. 

• Developing and implementing sales plans and initiatives that deliver growth and improve store performance 

• Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability 

• Leading monthly Store Manager performance reviews and regular leadership meetings. 

• Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand. 

• Creating and embedding a premium, personalised customer experience across all locations. 

• Recruiting, coaching and developing Store Managers. 

• Supporting retail training and leadership development initiatives. 

• Building an engaged, high-performing culture focused on customer service, sales results and operational excellence. 

• Travelling regularly to stores to coach, support and inspire teams.