Field Sales Operations Specialist
FullTimeJob Overview
Get to know us
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:
Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.
Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.
The role
As we keep entering new markets globally, we are looking for a Sales Operations Specialist remotely in India to support the scaling phase of our Field Sales function.
You'll proactively drive global Field Sales Unit scaling by providing strategic support for different stakeholders, from Sales and Marketing Teams to C-level management. You'll enhance sales processes, expand the pipeline, and oversee data-driven insights. Your efforts will improve process quality, sales efficiency, customer engagement, and revenue growth by equipping teams with essential tools, reports, and analysis.
You will report to Field Sales Operations Lead - Dmytro Prozhohin.
What you will do
Provide essential support for the Field Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions
Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans
Collaborate with cross-functional teams to align sales processes with organizational goals
Improve the clarity and accuracy of data in our CRM and maintain process documentation
Conduct market research in new areas to support expansion into new regions
Manage tools licenses and the seamless transition to new instruments
Execute automated outreach campaigns, using platforms like LinkedIn to identify high-potential leads and support the Field Sales Team in connecting with them
Support onboarding processes for new sales hires
What you bring
Advanced English Proficiency (C1 level), both oral and written
1+ year of experience as a Sales Operations Specialist with a prior Sales background
Comprehensive understanding of the Sales Process
Excellent analytical skills and systemic thinking: a strong ability to navigate database software, write reports, and search for patterns
Demonstrated experience in managing and optimizing sales processes
Experience in sourcing leads, conducting data searches, and analysis
Proficiency in Google Spreadsheets and demonstrated competence in handling CRM
High-level planning and organizational skills
Influencing skills with effective spoken and written communication
Commitment to self-development and continuous learning
Nice to have
Experience working in B2B SaaS
Knowledge of Outbound Sales Processes & Lead Generation
Tableau, SQL
Our assessment process
Screening call with the Talent Acquisition Specialist (45 mins)
Test Task (~5 hours)
Test Task Presentation with Hiring Manager (45 mins)
Competency-based interview with the Talent Acquisition Specialist (90 mins)
Hiring Manager interview (60 mins)
What we offer
We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.
For your work
Remote-first flexibility to shape your ideal workday
Home workplace budget
Co-working expense coverage
Individual IT budget for extra equipment
Top-tier tech and AI-powered tools
For your growth
Access to Ideals Academy with numerous courses
Investment in external learning and development activities
Guidance in Personal Development Plan creation
Professional literature and subscriptions coverage
Support of your passion as a speaker or writer
Internal talent mobility opportunities
For your well-being
Tailored Wellness Package for your physical and mental health
Funding for sports competitions
Health-related time-off
Extra perks
Team-building offline and online events
Budget for local gatherings in global locations
Generous internal referral program
Our culture
Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we are able to create a team where talents feel at ease and are able to work to the best of their abilities.
Ideals is an equal opportunity employer
Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.