Quality & Safety Compliance Leader (Equipment), IKEA Bangna

About the job

To manage and support colleagues under your responsibility in the goods flow team in order to coordinate and optimise goods flow operations in the store. This will result in agreed product availability for customers and the correct quality of the goods flow process in the store at the lowest possible costs.

Your assignment

• You will act as a representative in discussions with the HR department regarding the planning and management of annual training programs for employees (such as forklift license renewal etc.).
• You will help enhance workplace safety within the logistics department by raising awareness of safety during operations, effectively reducing workplace accidents, and ensuring a more efficient and impactful implementation of safety measures.
• Ensure all logistics equipment and fleet vehicles are maintained, safe, and operational at all times through regular inspection, maintenance, and repair activities.
• Provide training and coaching to secure safe and proper use of equipment, with a strong focus on safety standards and compliance.
• Support process improvement by identifying technical solutions to increase efficiency, safety, and equipment productivity.
• Collaborate with cross-functional teams (e.g. Facilities, Safety, Logistics) to align equipment usage with operational needs and drive overall performance.
• Monitor and analyse equipment performance data to propose upgrades or optimizations that enhance goods flow and reduce downtime.
• You will safeguard the quality of all logistics processes to ensure that no damaged products reach the customer.
• You will help secure that the logistics operation is carried out according to regulations and mandatories, that procedures and follow - ups are implemented and that the store is operating in compliance during all hours.
• You will also secure that the condition of the product is neat, clean and tidy to ensure fantastic shopping experience for customer and increase confidence quality of the product to customer.
• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus.
• Secure implementation of the Supply Quality “Detect-Correct-Report” way of working in all parts of logistics operation with a zero tolerance approach towards non-compliant goods meeting the customer
• Work together with business (e.g. Safety & Security, Recovery, Customer Relations), supply chain partners (e.g. Quality Support Centre, DS, Transport) and external service providers (e.g. Equipment service providers), with regards to quality, safety and health related topics.
• Lead and influence all goods flow co-workers to secure that the department works in compliance with Global Risk Manual/Safety & security Manual, IKEA internal regulations and local legislation relating to quality, health, safety and environment in relation to the goods flow processes.
• Ensure handling equipment and unit load inspections are conducted according to local legislations and IKEA requirements. Assess the goods flow processes in the area of health, safety and quality and share findings with the Logistics Manager.