Assistant Facilities Management Manager, IPC Shopping Centre
Full-time Mid-Senior LevelJob Overview
- Contribute to our business’ success by ensuring a safe and energy-saving environment and support for the Centre’s sustainable business development and operation excellence.
- Maintain customer satisfaction with delivery of Facilities Management services and support programs to increase customer satisfaction and ensuring Tenant Satisfaction Index is achieved.
- Ensure the compliance of all legal requirements and Ikano Group standard rules and regulations are adhered.
- Conduct or coordinate relevant compliance monitoring activities (audits, reviews, continuous assessment,) and establish new metrics trend reports.
- Ensure building facilities and asset is comply with Malaysia Energy Commission (Malaysia Suruhanjaya Tenaga) and Electricity Supply Act 1990 under the Regulation 60 Competence personnel requirement.
- Liaise with utility providers and relevant local authority such as MBPJ, KPDNHEP, BOMBA, TNB, DOSH, JKKP, SURUHANJAYA TENAGA and other regulatory bodies on utility services and compliance issues.
- To ensure timely application and renewal of all required licenses in advance of their expiry to maintain regulatory compliance.
- Management of the facility operations, energy consumption, maintenance of the facilities infrastructure, buildings, with the aim of being operationally efficient.
- Develop long and short-term operations maintenance plans.
- Carry out preventative maintenance of all Mechanical Electrical Plant (MEP) facilities including a strong monitoring regime of condition-based maintenance to schedule planned repairs and timely part replacement to ensure the smooth functioning of the plant, equipment and all installations.
- Oversee the proper maintenance and development of our continuous assessment tool.
- Responsible in reviewing the tenants design drawings and ensure all electrical supply achieves optimum performance and efficiency.
- Manage daily / weekly service audit (M&E) with the vendors and subordinate (Specialists).
- Support in-house BO Chargeman to carry out the operational of electrical systems and isolations procedure on electronic equipment / systems.
- Conduct faults investigation on electrical / systems and provide actions plans to resolve the faults.
- Meet or exceed set KPI’s; monitor and deliver Action Plans accordingly
- Support the Functional Manager (i) in identifying improvement potentials in existing business processes and SOPs to achieve a high level of transactional compliance and (ii) in defining, for new products or processes, as well as Extraordinary Operational Procedures that embed the compliance requirements.
- Assisting Facilities Management Manager in budgetary control and analysis for operating expenses (OPEX) and capital expenses (CAPEX).
- Identify areas of compliance vulnerabilities and provide guidance and develop actions plans to address the said vulnerabilities.
- Investigate and take corrective actions to overcome technical problems. Develop and implement solutions, trouble shoot on day-to-day operational problems of facilities and building.
- Commend special efforts and lay the groundwork for further development with constructive criticism.
- Prepare monthly KPI reports and monthly utilities billing and consumption analysis report.
- Prepare documentations for tender process including Bill of Quantity (BQ), Vendor Selection Committee (VSC), Vendor Selection Exemption (VSE), Purchase Order (PO), invoices submission on monthly basis.
- To develop and control the Equipment list of M&E systems and other services inclusive of Fixed Asset.
- To maintain and update SOP to be align with SSM (Safety & Security Manual), ITM (Inspection, Testing & Maintenance manual) and IKEA Blue Assessment.
- To prepare, review, and process all vendor contracts and renewals in alignment with procurement standards and regulatory requirements.
- To process all the invoice and prepare summary submit to finance according to timeline set by finance.
- To ensure timely processing of all vendor invoices and compile summary reports for Finance submission, adhering strictly to the deadlines established by the Finance team.
- Demonstrate strong collaboration and teamwork within the team and other departments within the centre management office.
- To monitor, delegate and supervise subordinate for the effective work performance and growth opportunities.
- Be available for co-workers and managing people related matters.
- Any other ad hoc duties assigned as when required.