Sales Specialist (IKEA for Business) B2B - IKEA Bang Yai

About the job

To maximise B2B sales using knowledge of my range, local market and my customers, as well as the IKEA tools and the experience and expertise. Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept.

Your assignment

• Strongly knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process.
• Understand competitive local markets analysis which helps to promote our products in ways that best show our competitive advantage to my customers.
• Analyze customers’ trends in order to predict and optimize current and future commercial opportunities. This is achieved by working in co-operation with all functions in store.
• Support manager in executing department commercial plan, activities & promotions as well as support colleagues in your own department and in other areas of the store in order to the efficient work of the IKEA mechanical sales system and the continued success of IKEA Concept.
• Achieve sales target, understand department action plan and support the goals and targets i.e. daily & weekly sales target, impact of sales on the financial and costs reduction in order to ensuring that the action plan is delivered.
• Find new clients or new opportunities to generate sales.
• Maintain contact with all clients to ensure high levels of client satisfaction.
• Receives and resolves customer complaints and problems in a timely manner.
• Prepared to travel to customer locations for effective engagement.