Job Overview
- You will lead your team in SFM & Bistro by example and spend 80% of your time on the floor listening, acting, helping and supporting customers and co-workers.
- You ensure the daily operational routines and actions set out by my manager for the area are implemented.
- You will also ensure that the IKEA Quality and Food Safety Policies and routines are followed.
- You will create a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions.
- You will ensure there is the right number of co-workers in the right place at the right time to run my area successfully.
- You will support and coach the colleagues on the job so they can meet the needs of our customers and grow professionally.
- During unexpectedly quiet times, you will initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
- You will lead by example and am a good ambassador for the IKEA store in all contact with our customers.
- You will have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and then take action based on their input.
- You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
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