Information Technology Manager Service Office- Morocco

The purpose of the IT manager is to ensure that technology works seamlessly across every part of the business. Overseeing the selection, implementation, and maintenance of systems that support daily operations for all functions. They will lead and develop IT teams, manage vendor relations, and ensure cybersecurity and compliance. Most importantly, they align technology and solutions with business goals to improve operational efficiency, improve the IKEA shopping experience, and support digital transformation.  

Key Assignments:

• IT budgets are streamlined with stakeholders and aligned with business strategies  
• Manage local suppliers in the full lifecycle of activity from a Data Privacy and Information Security perspective, from selection to contracts and continuous measurement activities
• IT team competence development and resource planning
• Coordinate with SO IT team to streamline technology architecture and IT strategies and solutions  
• Ensure that digital product rollouts are supported from a technology perspective and runs according to plan
• Responsible for all Vendor SLA and negotiations
• Responsible to develop and manage the performance of internal SLAs for all IT services provided to the market organization
• Overall accountability for the ERP (MS NAV), Data Bases, IT Infrastructure, IT security and communications
• Accountable for the overall successful coordination of global deployments, local projects, products and capacity within the market