Sales Co-worker - Store

A day in your life with us:

• Actively approach customers who you see require additional help.
• Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• Understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
• Actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them.
• Lead and/or support the implementation of planned commercial activities involving your department throughout the store.
• Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the top- selling and prioritized products (e.g. overstock/ over tag).
• Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.