D365 Retail Functional Consultant

About the role

As a D365 F&O Retail Functional Consultant, you will be responsible for implementing large Microsoft Dynamics 365 Commerce projects; should be client-focused, team-oriented and with exceptional communication skills. We seek a highly motivated individual who can thrive in a dynamic environment and is adept at meeting deadlines.

Essential Functions

• Plan, configure and implement D365 Commerce for our clients
• Employ your knowledge of business processes and D365 Commerce to develop solutions
• Create Business process work-though, functional requirements document and functional design documents for in-scope functionality
• Be the interface between our clients and our development & quality engineering teams – providing clarification to queries that arise
• Perform user acceptance testing of the functional requirements of the system and business processes • You will participate in the setup and execution of project workflows
• Managing and building client relationship is your foremost responsibility
• You will plan, prioritize, and create project plan
• You will be a team player with strong communication skills and proactively contribute to team discussions

Required Qualifications

• Bachelor's in computer science or Equivalent
• 7-10 years of experience as Functional Consultant in Dynamics 365 / Dynamics AX in Retail module; with at least 3 years of expertise in Dynamics 365 Commerce
• Must have performed at least Four full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations
• Hands on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems
• Good at client interactions, able to set & manage stakeholder expectation
• Ability to manage requirements/scope and risks appropriately
• Ability to identify risks, issues, find solution and plan/mitigate/resolve them
• Experience of rollouts, deployments, upgrade
• Experience of setting up new stores, store migrations
• Experience of code / fix push to MPOS and CPOS
• Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station
• Good exposure to Finance & SCM domains and Retail industry knowledge
• Ability to build the necessary test artefacts to test the functionality of the modules deployed
• Good presentation and communication skills
• Create end user documentation
• Plan and implement user on-boarding and support post on-boarding hyper care.
• Work with a global team and guide them with issue resolution

We are an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.