Project Manager

About the role

We are seeking an experienced Project Manager with a strong track record of leading large-scale IT programs, particularly in custom development and enterprise application implementation. This role requires managing complex, cross-functional teams and delivering high-impact solutions in fast-paced environments.

Essential Functions

• Lead the planning, execution, and delivery of large-scale application implementation programs across multiple workstreams.
• Manage and coordinate cross-functional teams of 90–100+ members within a custom development environment.
• Develop and maintain detailed program plans, including timelines, milestones, resource allocation, and deliverables.
• Act as the primary point of contact for program stakeholders, including regular client engagement and on-site meetings in Seattle.
• Drive Agile program execution, ensuring alignment across engineering, QA, product, and business teams.
• Identify program-level risks, dependencies, and bottlenecks, and implement mitigation strategies to ensure successful delivery.
• Oversee program budgets and resource utilization, ensuring efficient and effective execution
• Lead and mentor project managers and team members, fostering accountability and high performance.
• Ensure delivery quality and adherence to scope, timelines, and business objectives.
• Continuously evaluate processes and workflows to improve delivery efficiency and program outcomes.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field
• 12-15 years of experience in project/program management within IT services
• Proven track record of successfully managing large-scale application implementation programs in custom development settings
• Demonstrated experience leading complex programs with 90–100+ cross-functional team members
• Strong understanding of end-to-end software development lifecycle (SDLC) in implementation-driven projects (not analytics/reporting-focused)
• Experience working in Retail and/or E-commerce domains, supporting large enterprise clients
• Hands-on experience with Agile methodologies (Scrum, SAFe, or similar) in large program environments
• Strong leadership, communication, and stakeholder management skills, with the ability to engage senior client stakeholders
• Experience managing program budgets, timelines, risks, and dependencies across multiple workstreams
• Experience working in a global delivery model, managing distributed teams across time zones
• Willingness to travel to Seattle occasionally for client meetings and key milestones

Nice to Have:

• Experience with cloud migration programs (AWS, Azure, or GCP)
• Relevant certifications (PMP, Scrum Master, SAFe, etc.)

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.