Inventory Analyst (12 Months Contract)

MISSION

The Inventory Analyst, Print is responsible for managing omni-channel inventory to meet business performance goals and customer experience, and provide insight and analysis into the business. The analyst seeks to maximize product availability, minimize unproductive inventory, and improve margins.

KEY PERFORMANCE METRICS

• Support sales of the storytelling
• Allocation analysis
• Article (ISBN) set up accuracy
• On time allocations
• Sell through targets
• Monthly story planogram readiness
• Forecast accuracy
• % in stock performance (Stores & DC)
• Inventory weeks of supply
• Returns rate
• Inventory productivity
• Store Help ticket within SLA
• Minimize UPS costs

KEY ACCOUNTABILITIES

Functional

• Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand
• Provide insights from analysis on inventory and business performance
• Review DC and store forecast exceptions to maintain forecast accuracy
• Manage and maintain SAP replenishment parameters at store, online, and DC level to ensure in-stock and weeks of supply targets
• Manage returns to meet Merchandise Category returns target
• Communicate effectively with other functional teams (e.g. Category Management, Store Operations, Distribution Centre)
• Work with vendors to ensure timely reorders/reprints of required inventory
• Resolve store-reported inventory problems within service level agreements
• Provide SAP super user expertise
• Maximize margin and product availability through effective sourcing decisions
• Develop and improve functional processes and reporting
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Manager, Planning & Inventory

KEY RELATIONSHIPS

Internal:

• Category Managers
• Distribution Centre
• Retail Operations
• Retail Stores

External:

• Vendors