Senior / Event Manager

This role is responsible for designing and delivering the product / event experience for our customers in support of the Deputy Director. Through a strong understanding of market trends and customer needs, he / she will develop the long-term Event design, through both responding to existing customer feedback and identifying new and innovative opportunities to improve the Event. He / she will support the management of the P&L of an Event, while supporting with the financial, operational and customer performance of each product. Working alongside Sales, Marketing and Operations, the Event Manager will ensure all elements are aligned to create a successful Event. He / she will oversee the Event floorplan, managing the positioning and strategic decisions as the point of contact for all involved parties.   

Principal Duties and Responsibilities:

• Support the development of Event’s strategy and direction, to enrich the value proposition Informa Markets provides
• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Event Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Event Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned