Senior Data Management Executive

We are looking a Senior Data Management Executive to join our Central Marketing team. 

This role will be based at Ha Phan Building.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Data management 

• You will play a crucial role in building a comprehensive database of potential visitors, which will be instrumental in our efforts to enhance event attendance and create more engaging experiences for our customers. 
• Efficiently gather data on visitors to our events, including demographic information, preferences, feedback, and contact details.
• Utilize a variety of tools and techniques to extract relevant data from diverse sources, including registration forms, attendee surveys, and digital interactions.
• Organize and consolidate data from various sources, ensuring its accuracy and completeness & upload to organization standardize systems.
• Work closely with regional Data team to ensure the integrity and security of visitor data.
• Maintain and update a comprehensive database of potential visitors, keeping it current and accurate.
• Collaborate with cross-functional teams to interpret data findings and translate them into actionable recommendations.

Visitor Database Development

• Contribute to the ongoing development and enhancement of a comprehensive visitor database.
• Implement strategies to segment and categorize visitors based on various criteria for targeted marketing and engagement efforts.
• Perform thorough analysis of extracted data to identify trends, patterns, and key insights related to visitor demographics, preferences, and behaviors.
• Assist in the design and execution of visitor engagement initiatives aimed at fostering long-term relationships.
• Leverage data insights to personalize communication and tailor offerings to the preferences and interests of different visitor segments.

Tele center

• Organize the telecenter's workflow to ensure optimal productivity.
• Oversee the telecenter's data entry processes to guarantee accuracy and completeness of the collected information.
• Develop and implement training programs for telecenter staffs to equip them with the necessary skills and knowledge for effective data collection and call handling.