Account Manager (Shanghai based)

We are seeking an experienced and results-driven Account Manager with an entrepreneurial mindset to manage new and existing customers in the academic publishing market, identify opportunities in the Chinese market, and expand strategic partnerships to maximize revenue. This is a great opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in China.

You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals and eBook understanding as well as selling experience in academic library markets. This position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in China market. You will connect with various decision makers across key market sectors. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business.

Closing date for applications: 7 August 2026

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity

What you will be doing:

• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
• Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
• Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio.
• Drive sales velocity by ensuring deals are closed within defined timeframes
• Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
• Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Developing strong professional and industry stakeholder networks including institutions, distributors, funders, and government bodies, within the assigned territory
• Seeking new customers and business development opportunities to grow Academic division revenues in region
• Liaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory – Marketing, Editorial, Credit Control, Sales Support, etc.
• Regularly updating the companies CRM with relevant customer and opportunity information
• Reporting regularly on market progress and the business environment, thus ensuring responsiveness to both the micro- and macro-trading conditions and using this intelligence to continually evolve our engagement with the territory
• Customising sales documentation and tools to maximize commercial opportunities
• Developing bespoke promotional activities closely with key customers, as well as deploying other general promotions developed in-house, to maximise sales and exposure of our products across the region
• Upholding company trading and terms policy, to protect profitability and value of business in territory
• Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
• Regularly updating the companies CRM with relevant customer and opportunity information
• Perform other ad hoc tasks and responsibilities as required to support evolving business needs