Strategic Account Manager

We are seeking an experienced Senior Sales Manager to lead our ambitious sales activities across the UK and Ireland, combining strategic account management with new business development initiatives. This senior role focuses on negotiating and managing national Read & Publish agreements whilst driving market expansion across Academic, Government, and Health sectors for our journal and eBook portfolios.

The successful candidate will work within an integrated eBooks and Journals teams to create unified sales solutions, mentor a high-performing team, and prospect for new business opportunities throughout the region. Working closely with the Head of Sales, they will establish Taylor & Francis as the preferred partner for both existing strategic accounts and emerging market segments across the UK and Ireland.

This is a hybrid role with 3 days of in-person time per week worked from our office in Milton Park, Oxfordshire. 

What you’ll be doing:

• Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory
• Develop and implement comprehensive strategies for consortium-level partnerships and multi-institutional agreements.
• Monitor and optimize performance of existing national agreements to maximize value for all parties.
• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
• Management and people leadership experience required to provide coaching, guidance, and professional development to create high-performing specialists in both new business and account management covering both eBooks and journals.
• Planning schedules and carrying out regular customer sales visits, conference attendance to achieve financial targets within own sales region across product portfolio. Travel for this role is expected to be 30% to 50%.
• Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
• Integrate eBooks and Journals sales teams to create a unified, efficient territorial coverage model.
• Scheduling, planning and executing regular sales visits to customers across the territory (when appropriate) to achieve financial targets within the sales region across product portfolio
• Customising sales documentation and tools to maximize commercial opportunities
• Developing strong professional and industry stakeholder networks with key accounts within the assigned territory
• Cultivating strong, holistic relationships with the customer base, including consortium leaders and government officials, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Seeking new customers and business development opportunities to grow Academic division revenues in region