Manager, Contracts & Sales Analysis

Ingram Content Group (ICG) is hiring for a Manager, Contracts & Sales Analysis to contribute to our Ingram Library Services (ILS) team in LaVergne, TN just outside Nashville.  In this role, you will manage the Bids and Contracts functions, contract compliance, and ILS Sales/Operations analysis.  The ideal candidate will have solid managerial experience, experience doing a Request for Proposal (RFP), finance experience, and/or contracts experience.  

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree in business or finance related field
• 5 years’ work experience in sales analysis, contractual/bid preparations and/or financial/business analysis
• 3 years in a supervisory position, lead support role, or in managing projects 

Preferred Skills:

• Experience with RFP’s
• Experience using Excel, including pivot tables and VLOOKUP
• Experience budgeting and forecasting
• Leadership/Managerial experience

Key Responsibilities:

• Recruits, hires, trains, and manages the team, including setting clear expectations, delivering direct performance feedback, and managing performance gaps professionally. 
• Researches, provides financial and business-related analysis and makes discount/pricing recommendations for bids, contracts, pricing agreements, and Memorandum of Understanding’s. 
• Oversees the bid review process, holding the team accountable for the completeness, professionalism, and accuracy of their submissions  
• Monitors sales and term compliance on major contracts. 
• Manages all library pricing and agreement renewals as well as the standard pricing for value-added services components. 
• Identifies and implements processes and technologies to improve the overall operations of his/her teams. 
• Advises bid team on RFPs and formalized pricing agreements in regard to cataloging and processing requirements, customized services and service level expectations. 
• Ensures associate development and customer service levels meet expectations through active coaching and consistent performance management 
• Supports the sales team and provides timely and accurate analytical decision support. 
• Sets team goals and executes strategies to meet deadlines. 
• Develops and executes department operational budget process. 
• Provides analysis of business models and service offerings and makes recommendations for changes 
• Demonstrated ability to navigate difficult conversations and resolve team conflicts effectively or strong emotional intelligence and coaching skills. 

Hiring Salary Range: $84,895 - $107,643. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.