Customer Success Specialist

Interested in food? We help the world’s food & beverage companies bring innovation to life. We are a global market research company based in the Netherlands, operating in one of the world’s leading regions for food research and development. We are looking for a Customer Success Specialist to join our Account Management team. This role is designed to support our Account Managers by owning day-to-day client enablement and platform support. 
 

About the job 
As a Customer Success Specialist, your mission is to ensure that clients receive timely, accurate, and practical support in their day-to-day use of our platform. You will play a key role in helping clients understand our data, adopt the platform effectively, and receive a consistent and high-quality level of service throughout their subscription. 

 
About Innova Market Insights  
INNOVA MARKET INSIGHTS is a global leader in market intelligence and business information serving the fun and fast-paced food and beverage industry. With three decades of experience Innova is a dedicated partner for industry leaders all around the world. The company is famous for trends, insights, and intelligence to build and sustain successful innovation. We work with the top 500 global food companies as well other industry players driving innovation in the sector.